General information and Guidelines

• RECEPTION HOURS
  The reception will be open everyday from 7.30am to 3pm.
  If due to another obligation the reception is empty, please contact us on WhatsApp (+506 8986 3331).
  We will gladly help you organizing any activity or service you might need.
  
  

• HOUSEKEEPING
  Everyday, we do a light cleaning of the property between 9am and 4pm.
  Please let us know at the reception if you prefer a specific time.
  For ecological reasons, towels and bed linen will be changed every third day.
  If you wish to replace them earlier, please notify reception.
  
  

• AC
  AC is available in all bedrooms. Please be considerate of the environment and avoid having the AC on with the windows open.
  
  

• WATER
  Drinking water is available in the water jug on the kitchen counter in most villas and lodges.
  You can also find a water jug in the Bar area.
  The double bedrooms have a full water bottle in their fridge.
  If the bottle is empty, we will change it right away, please let the reception know.
  
  

• TOILET PAPER
  All over Costa Rica, it is very important to not put toilet paper into the wc.
  Otherwise, a technical intervention will be necessary.
  
  

• LAUNDRY
  We do not offer laundry service in the hotel. You will find many options in town.